Archive for the ‘Uncategorized’ Category

In the Spotlight: A Look at the Internship Experience

Wednesday, July 28th, 2010

By Amanda-Joy Febles

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I cannot believe it.  Here I am on July 26th sitting at my spiffy glass desk, with only one day to go.  I have officially survived my first college internship at the age of 20.  As I sit here reminiscing on the many adventures I have had in the past two and a half months here at Spotlight Communications, I cannot help but laugh at myself a little.

I remember my first day as if it were yesterday.  I barely got any sleep the night before since I was panicking that I would not be able to coordinate the RIPTA, MBTA, and Silver Line schedules.  Ever wonder why public transportation is ridiculously early or incredibly late? And what is up with the mouthful of acronyms, anyway?  Needless to say, I made it work, even though it consisted of me wandering around Boston perplexedly staring at my phone GPS (Tourist much?).  I arrived at the office before Tomeeka and awkwardly awaited my new boss.  I remember blankly thumbing through this super intellectual book I brought for lunch that day, hoping I would look poised and mature.  Radical changes in Buddhism and the economy were apparently not doing a good job of relaxing me at 8:30 AM.  It wasn’t long before Tomeeka arrived and showed me how to let myself in, which proved useful with the unreliable transportation system I would be using all summer.

I can recall answering yes to everything, jotting down notes, and trying really hard to retain all the information Tomeeka was throwing at me.  “Here is the fridge.  There is the bathroom key.  These are the lights.  You have a new email address.  Let’s go to Starbucks.”  Wait.  Did she just mention Starbucks?! It was at this exact moment that the sky opened and a beam of light came shining down on my new boss.  My heavy breathing ceased a little, I gave my fingernails a break, and started being myself.  For the rest of the day, Tomeeka and I got to know each other, way cooler than water cooler chat.

As I sat down at my desk for my first official work day, I felt confident  I was ready to show Tomeeka my best work and ready to access all the tools I had developed to prepare for this experience.  My first piece of writing entailed a large amount of research, combining sources, paraphrasing, and solidifying a ton of information ranging from how to use Facebook to learning the business advantage of Foursquare.  At first, I did not know where to start, but I planned a route of attack and began the good ol’ cross out list for this entry.  I worked my way through each section of the piece, trying not to lose the business perspective at any point.  When it was done, after a couple of days of tedious reading and writing, I had completed what was sure to be my first masterpiece.  WRONG.  Tomeeka returned the article to me with what looked like red defeat marks all over.  “When did Microsoft Word get all of these editorial features?” I remember thinking.  “It’s too much like a brochure.  Not appropriate for the newsletter.”   Ouch.  This paper had to lose some weight.  So I began editing: cutting things out, paraphrasing, and substituting.

It was an exciting and new experience to be working so closely with someone.  Tomeeka provided me with all of these pointers on keeping the online consumer in mind, business language, and simplistic, catchy writing.  It was awesome, I tried to absorb as much knowledge from her as I possibly could.  Improvement was the ultimate goal.  Two drafts later + Tomeeka’s final edits = My first masterpiece.  Nothing could stop me now.

As the weeks progressed, I did too.  I learned how to use WordPress, CMS, which stands for Content Management System (acronyms are a corporate thing, apparently) and started managing all of our social media aggregators and pages.  Everyday was filled with a new work adventure.  My first press release on Wednesday, first conference call on Monday.  It was really happening.  I am a PR Intern.  All those seminars on networking, note taking, and women owned businesses were becoming my reality.  Perhaps this is when I became a little dorky, and started fully enjoying Buddhism and the economy in the wee morning hours.

My passion for writing and public relations was highlighted for me when my first press release was published.  I was ecstatic, and definitely cashed in my bragging points for a few days.  I remember speaking with a friend who was denied the opportunity to write a press release at her internship, solely because she had not written one before.  It was then that I realized how lucky I was to be working at Spotlight.  I was nurtured to grow, develop, and gain the necessary tools in order to succeed in this business.  Yet again, I was reminded I had the best boss ever.  It dawned on me that Tomeeka and I had to operate as a team in order to produce efficient outcomes.  She needed my input and edits just as much as I needed hers.  She gave me constructive criticism that was forward and easy to understand.  I appreciated her honesty and her willingness to treat me as a peer.  I began to speak up when I thought something needed to be changed or reworded.  It felt good to be respected and well received by someone I admired.

With each day, my work required less and less drafts, less editing, and less criticism.  I was getting better at my position, and loving every minute of it.  Updating tweets, sending emails, writing eBlasts, data entry, sending and writing pitches, generating contact lists, keeping abreast on social media news, brainstorming new company ideas, managing and writing for the company website, and keeping the consumer in mind all became second nature to me.  Of course there were tougher days, longer days, and stressful days, but I was never met with words of discouragement.  In fact, it was quite the opposite.  Following a tough day, Tomeeka led me to my new mantra: “Everything must always be “Client Ready,” and re-energized me with some upbeat Sirius radio.

As you can see, Spotlight has been an incredible journey for me.  I now leave this experience as a better writer, a polished professional, and with a new mentor.  Here I come world!

Did I mention that I never had to fetch coffee? I did once, and it was completely voluntary!  Looks like my next internship has some serious competition.

Play The Foursquare Game To Market Your Business

Wednesday, June 23rd, 2010

Foursquare.  You’ve heard the buzz, people are checking in all around you, and some business owners are even using it to attract sales. But what is it?  Should your company use it?  Here’s how to get started.

How it Works

Foursquare is a location-based social networking website, software for mobile devices, and also a game. The way that it works is users “check-in” at venues using a mobile website, text messaging or a device-specific application. The app encourages people to explore their neighborhoods and rewards them for doing so. It does this by combining its friend-finder and social city guide elements with game mechanics — users earn points, win Mayorships and unlock badges for trying new places and revisiting old favorites. 

Foursquare

Use it to Gain Brand Exposure

As a business owner, you can use foursquare to engage your increasingly mobile customers with “Specials,” or discounts and prizes that you offer your loyal customers when they check into your venue using foursquare. This is a great branding opportunity that helps attract people to visit your business and motivates them to compete with their friends to get there. You can also track how your venue is performing over time via foursquare analytics.

SmartPhones and Foursquare

Become a Foursquare Success Story Like These Brands

1. Host a Swarm Badge Party

Milwaukee Burger joint,  AJ Bombers recently attracted a flash mob of 161 customers to a foursquare party they threw. They came to earn the highly coveted and elusive foursquare “Swarm Badge” –– something you can only get when 50 or more foursquare users check in at the same place at the same time.

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2. Leave Free Tickets at an Unknown Location

The New York Nets used foursquare to hide free pairs of virtual game tickets throughout New York City sports related check in spots, like sports bars, parks and gyms. The virtual tickets could be exchanged for real tickets to a specific game, which 15% of people did. Attendees won T-shirts and the chance for other prizes.

3. Organize a Treasure Hunt

Famous shoe designer Jimmy Choo used Foursquare to create a real-time show treasure hunt in London.  Jimmy Choo chose to check-in objects (pairs of shoes) at various locations; those who followed the campaign and arrived at a venue before the shoes received their very own pair of Jimmy Choos.

The Jimmy Choo Treasure Hunt

Jump on the Bandwagon

Foursquare has a lot to offer any type of business, including yours.  Not only do foursquare campaigns drive direct and future business, but they also introduce brands to new consumers and increase brand loyalty with existing consumers. So what are you waiting for? Go sign-up for your foursquare account!

Why we Need a School for Social Media

Monday, May 24th, 2010

Social Media is HOT.

It’s only getting hotter!

Facebook

Currently Facebook has more than 400 million active users.

Twitter

Twitter has 50 million tweets each day.

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LinkedIn has 65 million users.

In today’s age, social media networking is becoming the leading and most effective way to market and brand your company, and yet, there are still many people who do not know how to use it.

The idea for Social Media U came to me one day when I was speaking on a social media marketing expert panel recently, discussing social media strategies that could be employed to enhance business branding and marketing across a broader scale.  When someone in the audience asked, “What is social media?” A light-bulb went off and I realized the need for us to back-up and define social media before we could actually move forward with the social media marketing strategies part of my lecture.

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Simply put, Social Media University is a school for social media.  Whether you are a baby boomer who is new to social media, a business professional who wants to better leverage social media, or a recent student or grad who wants to use social media to help find job leads, Social Media U is the school for you.

Social Media U can help you grow your social media network to help you:

  • Build your online presence
  • Find and engage your business customers
  • Keep in contact with family, friends, and peers
  • Gain visibility for your brand/company

Unlike other learning centers and executive education programs, we require all of our graduates to have a complete and full understanding of course curriculum before obtaining their diploma.  This ensures that each student leaves the school feeling confident and ready to incorporate their newfound skill set into their everyday lives.

What Social Media U is not:

  • Not another networking event.
  • Not for social media “experts.”
  • Not for those who don’t believe in the reach and power of social media.
  • Not for those who want to sit-back and take it in (we’re hands-on).
  • Not a one time thing (you must graduate).

So what are you waiting for?  It’s never too late to go back to school!

Check us out online!

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Find us on Facebook!

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The Secret to Making your Video “Go Viral”

Wednesday, February 3rd, 2010

Does this sound familiar? A friend or colleague sends you a link to a YouTube video, say Susan Boyle singing on Britain’s Got Talent! Remember that famous Dancing Baby video? What about President Obama’s victory speech?  Even if you didn’t like then, you might have watched them and actually helped virally spread them to your network, where they ended up on YouTube, Google Video, MySpace, Facebook, and blogs. Have you ever wondered what makes a video “go viral?” Why do some achieve over 100,000 or even millions of views and comments, but others just fall flat? The “viral video” can help catapult your company name or brand if done well, so here are my secrets to viral success.

Be Simple and Creative.

1 Like Benson’s for Beds. Their Mattress Dominoes World Record Attempt video has racked up around 830,000 YouTube views. There is nothing fancy about it.  Benson’s employees simply form a human-and-mattress dominoes chain that extends throughout their entire warehouse. The video is playful, has a humorous ending, and makes Benson’s for Beds look like a great place to work (and makes you feel good about spending money with them).  This is not a high quality or expensive production. Benson’s just made a statement using the products they work with in their warehouse.

Develop a Series of Videos to Keep Viewers Coming Back

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Just like small home appliance maker Blendtec’s “Will it Blend?” videos. Each video uses a simple formula: blender + common object (that you wouldn’t normally put in a blender) = viral video hit. The first video has over 3.8 million views since 2006. So far the company has created over 90 videos with this same theme. While it may seem ridiculous to put your iPhone into a blender, these videos do away with the typical sales pitch and apt for a wacky and goofy sales pitch to show off the blender’s biggest selling point— it’s power.

Don’t Make an Outright Advertisement.

3Viral viewers know the difference between the real deal and an outright ad, so don’t risk losing them. Try not to think in terms of sales pitch, mission statements, boiler plates and service listings. Rather try to show what your product can do, versus telling the viewer about it.  The Sony Bravia serial videos “Domino City,”  “Bouncy Balls,”  and “Play-Doh” make simple use of the Bravia’s best quality— it’s bright colors. You can become so engaged with the vivid scenes that you don’t realize it’s an advertisement until the call-to-action at the end: Buy the television.

Keep it Short.

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Fifteen to thirty seconds is ideal. Just ask HP. Their 30 second ad spot for the HP Photosmart features a hip soundtrack, and shows off its use of technology with the Google Maps app. .

Ultimately, your video content will drive your visitors back to your site over and over again.  While your video should have a strong concept, don’t spend too much time agonizing over it. Your concept should not be forced because it fits your brand. Rather, your brand should fit into a great concept.

We’re looking for the best videos out there! Think you’ve got a great viral video? Send it over for the chance to have us air it, and you could win a free iPod touch. Make sure to include:

Your name    ipod

Video title

Video concept

Email: myviralvideo@spotlightcommunications.net

I’m a Facebook Fan Now what?

Thursday, October 22nd, 2009

So many of you have asked us over recent days “Now that we have a Facebook page, what do we do with it?” Next week’s SPARK Plug is dedicated to helping you learn if the Fan Page is right for your business and we’ll take a look at some pages that are directly tied to their businesses’ bottom-line. Check out bite sizes SPARK’s here:  http://www.spotlightcommunications.net/resources/newsletter/

Hey, Get Your Own Dang Social Network

Wednesday, September 2nd, 2009

Last weekend I helped to do some viral PR and event promotions, so I started by publicly inviting my larger social networks, such as going.com . Then I updated my Facebook status to tell my closer network of friends to meet me at the venue. Once inside the event, I sent up to the minute tweets to my Twitter followers, and the buzz grew from there. Like it or not, social networking has recently become the #1 activity on the web. In a competitive business market, it’s important to stand out from your competition by tapping into the power of social networks. So, this month, I welcome to SPARK PLUG our guest blogger and social media marketing expert Jeremy Mays , president of Transmyt Marketing .

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The Concept of creating your own social network has been around for some time. Tools such as ning.com have been in the game of allowing users, companies and marketers to create fully customized and branded social networks for some time now.  Why do this? You ask.Well with all the talk and buzz going on about social media and its relevance, social marketers (such as myself ), are always looking for new ways to stand out in an already overcrowded social world.

According to a new report from eMarketer , the resistance to using social media is rapidly fading.  However, what is not fading (and never will), is the need to stand out.  With Facebook and Twitter, user numbers are on the rise. So, it’s almost an obvious choice to work these platforms into your overall strategy. But do you risk becoming just another page in your fans’ endless list of pages? Maybe.

Then why not start your own Social Network?  What you stand to gain is great. Imagine being able to harness the power of sharing your brand, spreading your message, and getting real-time feedback from your customers, all while allowing users to do what they mostly want to do online in ever increasing numbers SOCIALIZE.

Social Media has recently become the #1 activity on the Web
1 out of 8 couples married in the U.S. last year met via Social Media
Years to reach 50 million users: Radio (38 years), TV (13 years), Internet (4 years), iPod (3 years), Facebook (100 million users in less than 9 months), iPod app downloads (1 billion in 9 months)
By 2010 Gen Y will outnumber Baby Boomers, with 96% of them having joined a social network
More than 1.5 million pieces of content (web links, new stories, blog posts, notes, photos, etc.) are shared on Facebook daily
Companies care more now about how their social graph ranks their products and services than how Google ranks them
25% of search results for the World’s Top 20 largest brands are links to user-generated content
If Facebook were a country, it would be the world’s 4th largest
80% of companies are using LinkedIn as their primary tool to find employees

The concept of starting your own social network or online community is not new. Companies like Communispace build and monitor online communities for some top brands, while online tools such as ning.com allow you to build out your own Social Networks.
New tools are popping up all the time. Transmyt recently used one such tool in a social media development project for a political candidate, who is running for Boston City Council At- Large . (While already blogging, Tweeting , and connecting with fans on Facebook , Tito Jackson was looking to develop a slightly more intimate partnership with his core base of followers, website visitors and residents, who want to have a voice about issues that are important to them in this election.
Even political candidates are leveraging the power of social media networks. How could you forget President Obama’s social media reliant campaign , for which he won Ad Age’s 2008 Marketer of the Year award?
Whether you want to seek political office, meet your potential spouse, or build your company’s brand, social media marketing is here to stay, and growing ever popular by the second. So if you can’t beat them, add them to your social network.

We are hiring for the fall

Tuesday, September 1st, 2009

It’s hard to believe that August is already here! While summer vacation time is slipping away, we’re excited to say that the search for a fall intern at Spotlight has begun. Check out the Career Opportunities section for more information. Interested applicants should send a resume and cover letter to employment@spotlightcommunications.net

The Death of Print: Traditional versus Digital PR

Wednesday, August 5th, 2009

On a recent walk by my local newsstand I came to this shocking realization: ‘All of the newspapers are gone!’ You too have probably noticed that in this digital age, print and traditional media seem to be dying, while social media is expanding by the day. The immediacy of the internet is causing newspapers and magazines to decrease in circulation, and even go out of business, as more and more people opt to get their news online. Companies are finding that newspaper coverage alone is no longer “good enough” as new forms of media grow in reach and influence. So, should traditional Public Relations be scared of the social media takeover?

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Traditional PR is still the #1 choice for America’s iconic Oscar Mayer Weinermobile. The giant hot dog on wheels has been part of the Oscar Mayer brand since 1936. Today the Weinermobile drives cross country 365 days a year. For decades families have flocked to see the “weiner on wheels,” and take advantage of free photo opportunities. Oscar Mayer’s PR professionals and Weinermobile staff, nicknamed “Hotdoggers,” call ahead to inform local media of their arrival, and plan live interviews, providing instant brand coverage. Over the past several decades, this famous vehicle has generated more media coverage than any other brand representative. With exposure on The Tonight Show , in the pages of the Wall Street Journal , and even at the Super Bowl, it is hard to deny that the Weinermobile is one of the most successful and longest running traditional PR campaigns ever.

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Remember, digital PR extends beyond online press releases; rather, it is an extension of social media and can include Web 2.0 social book marking, Blogging, e-mail newsletters, podcasts, and company message boards. Thanks to the ease of casual online networking, story ideas and professional connections are growing without excessive pitching and press release distribution. One example of a digital PR campaign done right is “The Best Job in the World,” a globally publicized online job search conducted through social media and word-of-mouth. The campaign goal was to find a new “caretaker” for Queensland, Australia’s Hamilton Island. The job search was such an online hit that it generated thousands of applicants, who sent in videos via the internet, in hopes of landing the job. On July 1, 2009, winner, Ben Southall of Great Britain, posted his first Blog. For the next six months Southall will Blog about everyone’s dream job.

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These days you can make dozens of public relations pitches on a daily basis without it yielding any leads or assignments. Save yourself this frustration and give a reporter, who happens to be a twitter pal, a great idea over coffee, and it’s likely you also end up with some press exposure. While face-to-face contact and traditional efforts are still highly favored, why not utilize online networks to increase your personal connections and further your PR agenda? The bottom line is— you get more reach and power through digital PR. Need proof? Just over the last month Twitter generated $48 million dollars and accrued 2.73 billion impressions. Now how’s that for power?

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Our social media white paper is up!

Monday, August 3rd, 2009

Happy Monday everyone! We have focused a lot of effort on explaining social media. From the pros and cons, to the examples of how it has helped organizations, there’s no denying social media is changing the marketing landscape. Now read the full, detailed white paper here: Don’t Get Left Behind: Make Social Media Marketing Part of Your Business Plan
 

Hello Facebook!

Tuesday, July 28th, 2009

I can’t believe how fast this summer is moving along! Just a few weeks ago, judging by the weather you may have thought that it was spring or fall outside. But now the temperature is rising and August is just a few days away. Thankfully we have air conditioning in the office and can stay comfortable while we work and tweet . Spotlight has some exciting social media news: now we have a fan page on Facebook . Add us and spread the good word to all your friends and partners!